Tuesday, July 1, 2008

Telemarketing outsourced to India?

Sitting here at a large US corporation, I just got a call from a telemarketer asking to speak with my HR department. Generally this is not remarkable.

In this specific instance, it was however. I'm pretty sure the call came from India - you all know the telltale clues - the accent combined with the hum of a large call center in the background.

I can't prove it on just this one example (though I'm sure a quick Google search would help), but I'll speculate that telemarketing has now been outsourced, too.

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